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June 10, 2010

Airline flies two children to wrong cities

Filed under: Airlines — aerotowfeeq @ 12:59 pm
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MINNEAPOLIS, June 10 (UPI) — Delta Airlines says a paperwork mix-up resulted in a boy being sent to Cleveland and a girl being flown to Boston by mistake.

Paul Skrbec, a spokesman for the airline, said both children were “under airline supervision at all times” Wednesday — when the boy was flown to Cleveland instead of Boston and the girl wound up in Boston instead of Cleveland — the Minneapolis Star Tribune reported.

Skrbec said mix-ups like the one at Minneapolis-St. Paul International Airport “exceedingly rare,” the newspaper reported. He said the airline refunded the ticket price and gave the kids credit for future flights.

“We immediately contacted their guardians that they were rerouted,” he said.

Kieren Kershaw, 9 — who was flying from Spokane, Wash., to see his grandparents in Boston — told WHDH-TV, Boston, the experience “was just weird” but at least the airline gave him “free food and some Dunkin’ Donuts.”

Larry Kershaw, Kieran’s grandfather, wasn’t wild about the whole adventure.

“We’re paying them to check on him and be with him,” he told WHDH. “They just threw him in the plane like anyone else … didn’t even ask his name to match the paperwork.”

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